Cancellation policy

Some items in our store may be offered to you as a subscription, pre-order, or try-before-you-buy. This cancellation policy sets out how you can change or cancel these types of purchases. Subscriptions
When you purchase a subscription, you will receive repeat deliveries. These are based on the duration and frequency that you select for your subscription. Your payment details will be stored securely and you will be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of the period. If you don't want to renew a subscription, you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. See our return policy for more details on returns and refunds. Pre-orders When you place a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill your order and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel it, but you can request a full or partial refund. See our return policy for more details on returns and refunds. Try before you buy When you purchase a try-before-you-buy item, we will authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once this time has passed, if you have not returned the item, we will charge your payment method for the full amount.